Product

Everything you need to manage MTD IT workflows

Seven features that address the specific problems quarterly compliance creates — from the first document request to the final working paper.

Feature 01

Quarterly Cycle Dashboard

The problem: Every document request, review cycle, and filing window lands at the same time across your whole client list. There's no spreading it.

A visual portfolio view showing the current quarter status, next deadline, and preparation stage for every client — updated in real time as work moves forward. You see the full picture at a glance and drill into any client without hunting across documents.

  • Colour-coded urgency indicators — overdue, due soon, in progress, submitted
  • Filter by deadline proximity, completion status, or assigned staff member
  • Client segmentation by type: sole traders, partnerships, property income, mixed
  • 30/60/90-day forward view of workload by quarter
app.tallylane.co.uk/dashboard
2025-26
2026-27
2027-28
47
Total clients
31
Q1 submitted
9
Awaiting docs
3
Overdue
Client
Status
Q1
Q2
Q3
Q4
Thornton Builders Ltd
Authorised
Filed
Due
Sarah Mitchell
Authorised
Filed
Filed
Due
Parkview Consulting
Authorised
Filed
Due
Camden Catering Co.
Pending
Late
Redwood Properties
Authorised
Filed
Filed
Filed
Due
View all 47 clients →
Camden Catering Co. — Q2 reminder sequence
Self Employment

Template: Q2 document request — sole trader

Sequence active · started 1 Oct 2026

Running
0
Initial request sent Day 0

Q2 documents requested — bank statements, invoices, receipts

7
First reminder Day 7

No response — gentle follow-up sent

14
Second reminder Day 14

Still no response — escalated, copied to practice manager

Client responded Day 18

Documents uploaded via portal — sequence paused automatically

21
Final notice (not sent) Day 21

Would have sent final notice — skipped on response

Feature 02

Automated Client Nudge Engine

The problem: You can't manually chase 100 clients for documents four times a year and maintain the same quality of communication every time. Something slips — usually with the clients who are most likely to be late anyway.

Reminder sequences built per client segment. They escalate on a set schedule if a client hasn't responded, and pause the moment they upload documents or reply. Once configured, the sequences run without any manual intervention.

  • Customisable email reminder schedules — set frequency and escalation by client type
  • Automatic pause when client uploads documents or completes their checklist
  • Template library for different situations — first reminder, follow-up, urgent chase
  • Full communication history tracked against each quarterly cycle
Feature 03

Client Self-Service Portal

The problem: "Where are we with Q2?" Four times a year, from every client who wants to know if things are on track. Multiplied across 50 clients, that's a significant amount of time spent on status updates.

Each client gets their own portal — a simple view showing what you need from them, by when, and what you've already received. They log in without a password (magic link), see their outstanding checklist, and upload directly.

  • Quarterly deadline calendar showing what's due and when
  • Document upload with real-time status — pending review, accepted, or queried
  • Outstanding items checklist — clients know exactly what's needed
  • Completion indicator showing where they stand in the quarter
M
Meridian Accountants
Logged in as Sarah Mitchell
Q2 2025–26 update

Self Employment · S Mitchell Consulting

Deadline

7 Nov 2026

3 of 5 items uploaded 60%

What we need from you

Bank statements Jul–Sep 2026
Sales invoices Q2
Purchase receipts
Vehicle mileage log
Home office calculation

⚠ Query: please use the simplified flat-rate method

Thornton Builders — Q2 documents

2025–26 · Self Employment

2 pending review
Bank statements Jul–Sep
bank_jul_sep_2026.pdf · 2.1 MB
Accepted
Sales invoices Q2
invoices_q2.xlsx · 480 KB
Accepted
Purchase receipts
receipts_q2.zip · 9.2 MB
Under review
Vehicle mileage log
mileage_q2.pdf · 145 KB
Query raised

Please confirm business vs personal split — current split appears reversed.

Home office expenses
Awaiting upload
Not uploaded
Feature 04

Document Collection Workflows

The problem: Bank statements via email, receipts photographed on WhatsApp, a PDF of something unlabelled arriving two days before the deadline. Quarterly document collection without structure produces chaos at scale.

Structured collection with defined tasks per quarter. Each document request is specific — the client knows what's needed and why. Files arrive against the right client, the right quarter, and the right category.

  • Drag-and-drop upload for clients via the portal, or staff on their behalf
  • Specific document tasks — not a generic "upload your records" request
  • Approval workflow — accept, query with a note, or request a replacement
  • Complete version history and audit trail per quarter, per client
Feature 05

Capacity Planning & Workload Distribution

The problem: The four weeks before each deadline look the same on paper until you're in them. By the time the pressure is visible, there's little room to move work around.

A forward-looking view of workload across your team, mapped against actual client deadlines. You can see pressure building six weeks out and redistribute clients before it becomes a problem.

  • 30/60/90-day workload view per staff member, based on actual client deadlines
  • Redistribute clients between team members with two clicks
  • Deadline proximity alerts — flagged before they become urgent
  • Workload summary across the practice for partner or manager review
Team workload
30 days
60 days
90 days
Emma R.
19 clients · 8 due 78%
James K. At capacity
24 clients · 14 due Redistribute → 97%
Priya M.
12 clients · 4 due 45%
Tom W.
21 clients · 11 due 83%

James K. has 14 deadlines in the next 60 days. Consider redistributing before the quarter peaks.

Q2 kickoff — Property Income clients Sent
Sent to Property Income · 24 clients in scope
24
Recipients
23
Delivered
1
Failed

Message preview

Subject: Your Q2 records are now open

Dear {{client.name}}, Q2 is now open for your property income returns. Please log in to your portal to upload records for the period April–June…

Recipients

Redwood Properties

admin@redwoodproperties.co.uk

Delivered

Claire Hassan

claire@hassanproperties.co.uk

Delivered

Parkview Consulting

accounts@parkview.co.uk

Delivered

NW Lettings Ltd

info@nwlettings.co.uk

Failed
Feature 06

Client Communications & Broadcasts

The problem: Sending a quarter kickoff, a regulation update, or a service announcement to your client base means either individual emails or a generic blast with no targeting. Neither scales, and neither tells you who actually received it.

Send targeted messages to your whole client base or a specific segment — with personalisation, delivery tracking per recipient, and a full history of what was sent and when. The right message reaches the right clients without manual effort.

  • Segment-targeted broadcasts — reach Property Income, Self Employment, or any custom group
  • Template library for recurring sends: quarter kickoffs, regulation changes, new service announcements
  • Per-recipient delivery tracking — see who received it, who failed, who needs a follow-up
  • Full campaign history logged against your practice record
Feature 07

Automated Working Papers Generator

The problem: Five sets of working papers per client instead of one. That's 500 sets for a practice with 100 clients. Manually producing working papers the traditional way isn't sustainable at the scale MTD IT creates.

Working papers assembled from what actually happened during the quarterly cycle — documents collected, communications sent, figures reviewed, sign-offs recorded. You're not compiling from scratch; you're approving and exporting.

  • Template-based reconciliation schedules per income source type
  • Communication history included automatically — no manual compilation
  • Review and sign-off steps built into the generation process
  • Amendment working papers produced for corrected quarters, clearly version-labelled
Working papers — Thornton Builders Q2
2025–26 · Self Employment v1
Ready to sign off
1.0 Client details & engagement letter Auto-generated
2.0 Income reconciliation schedule Auto-generated
3.0 Expense categorisation & analysis Auto-generated
4.0 Document log — 5 files accepted Auto-generated
5.0 Communication trail — 8 messages Auto-generated
6.0 Review notes In review E. Robinson
7.0 Sign-off declaration Awaiting

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